The Pinery, Aurora
Same-era doors, same 18-mile run from Aurora. We fix broken springs, snapped cables and dead openers on The Pinery's 1990s-built double garages, fast.
Watch-outs
Most of The Pinery went up around 1995, and that shows in what's hanging over the driveway. These are wide steel double doors, usually insulated, sized for three-car garages that were standard in that build era's larger lots.
The panels are lighter than the older solid wood slabs you'd find on 1960s stock, but the springs carrying them are sized for the door's weight and width, and on a double door that's a heavier torsion spring than what a single-car opening needs.
When one of those springs breaks, the door doesn't creep down slow - it drops, because there's nothing left holding the weight on that side. The other common failure on this vintage is the opener itself.
A door installed with the house in the mid-90s is running its second or third opener by now, and if it's an older chain-drive unit that's never been swapped, the logic board going bad looks identical to a dead outlet until we're standing in front of it. We don't guess between the two over the phone.
Pricing
We don't have a set price list for The Pinery and won't invent one here - what a broken spring or a bad opener costs depends on the door size, the spring type, and whether the opener's still under any coverage.
What we can tell you is the shape of the job: a snapped torsion spring on a double door is a parts-and-labor job done same visit in most cases, not a full teardown.
A failed circuit board on an older opener sometimes costs more to fix than to replace outright, especially with the wide doors common here where the opener has to lift more weight. We'll price it on site before we touch anything.
Booking
The Pinery is about 18 miles out from our Aurora base, which is farther than most of the stops on our route, so we ask a few questions up front to make sure the truck rolling out is carrying the right spring size and cable length for a door that's likely wider than the standard single-car opening. If your door is stuck open or a cable's off the drum, tell us that when you call - it changes what we load before we leave the shop, not after we arrive.
Job timing
A straight spring replacement on a double door, once we're on site, usually runs under two hours. Add time if the opener's original to the house and we're also swapping that out, or if a cable has come off the drum and jumped the track - that means realigning the door before anything else gets touched. We won't rush a torsion spring job; those springs are under real load and a shortcut there is how someone loses fingers, not just money.
Symptoms
If the door won't budge and you hear a bang from the garage right before it locked up, that's almost certainly a broken spring, not the opener. If the door moves but only partway, or reverses itself right after the floor sensors trip, that's more likely a track obstruction or a sensor alignment issue - common on older openers that have drifted out of adjustment over the years. Either way, don't keep hitting the wall button. Repeated tries on a broken spring puts the full load on the opener's drive gear, and that's a second repair you didn't need.
Questions
The wider the door, the more weight the torsion spring has to counterbalance. Homes here from the mid-90s onward mostly have three-car garages with a wide double door on one side, so the spring sized for that opening is heavier duty than what a single-car door uses. Using the wrong size spring is a common mistake on a rushed swap.
We stock common torsion spring sizes and standard opener parts, but we ask about door width and opener age when you call so the truck is loaded right before it leaves. That 18-mile run means we'd rather confirm on the phone than find out we're missing a part once we're at your driveway.
Sometimes. If the logic board's gone on an opener installed with the house, parts for that specific model can be harder to source, and a new unit often costs close to the same as fixing the old one. We'll tell you the real comparison on site rather than pushing a replacement by default.
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Aurora Garage Door Pros repairs and installs garage doors, springs and openers in Aurora, CO and the surrounding area.
